FAQ

Answers to some Frequently Asked Questions

  • WHERE AND HOW CAN I BUY MY TICKET?

    • STEP 1 - You need to wait that the season to be open on Facebook 
    • STEP 2 - You need to have a level check (date to be announced on Facebook 3 to 2 weeks before the new season start)
    • STEP 3 - After getting the level check you can sign up through the website with a Bueno account (notice: single ticket will be available the next day after the level check at noon)
  • WHY DO YOU START WITH COUPLE TICKETS ?

    • To ensure a good balance in the classes the couple tickets open first.
    • The ticket shop opens between 30 and 20 days before the season starts.
  • DO I HAVE A CHANCE TO BUY A SINGLE TICKET?

    • Yes, the single ticket opens the day after the level at noon to make sure that everyone gets a fair chance to get a ticket.
  • WHEN AND WHY IS THERE A LEVEL CHECK?

    • The level check takes place around 3 to 2 weeks before the new season start.
    • Coming from diverse dancing schools the level or diverse, at Castle of Dance we are focused on techniques, therefore, the level check is created to ensure that you get the right amount of technique to enter the right level for best progression possible In our dance school
  • HOW DO I GET MY GRADE?

    • The grade is given throughout your progression in terms of (technique, foundation, and basic steps)
  • HOW DO I CONTACT CASTLE OF DANCE?

    • By email first and you will get an answer from the moment that you sent your email to 48 hours maximum.
    • If you have already sent an email there is no need to send a What’s app or a message on social media, just be patient and we will find a solution as soon as possible for your need.
  • WHEN CAN I DO A TRY-OUT?

    • As a beginner, you can do a free try-out in the 2 first weeks of the season.
    • For the level above beginner, you need a level check first, and a try out for 15€ will be possible only if the lessons are not full.
  • WHEN DO I GET A DISCOUNT?

    • When you do 2 levels in 1 season then you get a 50% discount on the second course.
    • When you do 3 levels in 1 season then you get the third course for 25€ only.
  • WHERE CAN I FIND THE SCHEDULE OF MY COURSE?

    • Download the Bueno app student (all the information will be there).
  • CAN I BUY A TICKET WITH A TEAM MEMBER?

    • No.
  • IF I CANNOT MAKE IT TO THE LESSON, WHAT HAPPENS?

    • You are allowed to catch up on 1 missed lesson.
    • For special reasons, such as injury, etc, other measurements will be provided.